/

How to File a Tesla Insurance Claim in California: Step by Step
How to File a Tesla Ins...

How to File a Tesla Insurance Claim in California: Step by Step

What to Do Immediately After the Accident

When you’re involved in an accident in your Tesla, immediately check for injuries. If anyone is injured, call 911. Put on your hazard lights to warn other drivers. Your Tesla may shut down after an accident as a safety precaution. As a precaution, inform first responders that your vehicle is electric.

Information You Need Before You File

Before you file a claim, you’ll need your insurance policy and license plate numbers, and the make, model, and year of your car. The information about the accident should be documented and include the date, time, and location of the incident. It’s vital to get the contact information of the drivers involved and all witnesses to the accident. If the police were involved, it’s essential to get a copy of the accident report or the report number.

How to File a Tesla Insurance Claim in the Tesla App

If you have a Tesla auto insurance policy, the fastest and most convenient way to file an accident report is with the Tesla app. This is how the Tesla insurance claim process works. To file a claim, open the app and tap the menu which is located in the upper right-hand corner, and follow these steps by tapping:

  • Tesla Insurance
  • Claims
  • Start New Claim

The Tesla app makes it easy to check the status of a claim by contacting a representative using the Tesla Insurance claims phone number, 1-844-34-tesla 40.

Filing If You Don’t Have a Tesla Insurance Policy

You can file a claim if you don’t have Tesla insurance by using the third-party insurance claim page on the Tesla website for claims against a driver with Tesla insurance in California. You must fill in details including the policy and VINs of the vehicle insured by Tesla and your vehicle. The make, model, license plate number, and year of both vehicles must be included. You must also include specific details of the incident.

Should You File With the At-Fault Driver’s Insurer Instead?

If you file a third-party claim with the other driver’s insurance company, you won’t have to pay the upfront Tesla insurance deductible. However, the other driver’s insurance company will want to investigate the accident, which could delay repairs to your vehicle.

Deductibles, Rental Coverage, and Total Loss in California

Under California law, insurance companies must pay for a rental car to allow for sufficient time to repair or replace your vehicle after you’ve been in an accident. When a car is totaled, it’s considered to be a total loss. The estimated cost of repairs would exceed the vehicle’s cash value. The insurance company pays the owner the actual cash value of the vehicle, minus the deductible. If you must rent a car, Tesla insurance rental car coverage 60 pays $60 a day for a replacement vehicle.

What Happens After You File?

An insurance adjuster is assigned to handle your claim and your vehicle will be repaired at a Tesla-approved body shop. The time to approve a claim may take a few days, depending on the damage.

Your Right to Choose Your Own Repair Shop in California

Under California law, an insurance company can’t force you to use a specific auto body shop. When you choose the shop, the insurance company has to pay for repairs.

FAQs

You can visit Ace Tech Collision Center before you schedule repairs.

Ace Tech offers quality service and lifetime warranties.

You can talk to our Glendale manager about experience repairing your car’s make and model.

The lowest price isn’t always the best option. When you get a very low estimate, ask why the quote is so low.

Ace Tech offers top-of-the-line machinery fr quality repairs.

Bring Your Tesla to a Tesla Approved Collision Center

A Tesla-approved collision center provides the highest quality repair services.

Ace tech logo in red

Let us help

Want to try out our services? Making an appointment is easy.