Not all body shops are alike. Ace Tech Auto is proud to have distinguished itself by becoming an official Tesla Approved service center since February, 2018.
To achieve this status, auto body shops must submit a completed Tesla Approved Body Shop onboarding questionnaire and wait to be contacted by Tesla’s onboarding team. Once contacted, they must:
Sign and return the Non-Disclosure Agreement
Sign and return the GTC
Pay the program registration & training fee
Purchase all the required Tesla tooling
Complete Tesla provided training
Pass a site validation demonstrating ownership of all required tooling and equipment listed in the Tesla tooling list
Receive Electronic Parts Catalog access
Begin having work referred from Tesla!
Estimators and technicians handling Tesla vehicles are required to complete all Tesla training modules. At Ace Tech Auto, all our technicians are trained according to Tesla’s requirements
Ace Tech Auto has every specialty tool and equipment needed to service your Tesla vehicle. These include:
We only handle auto-collision related services, unless the battery was damaged during an accident we cannot replace batteries.
You should be able to purchase these upgrades through the app or at a Tesla service center. Again, we only handle auto-collision related services.
No, unfortunately anything not related to an auto accident is not covered by the extended service agreement or Tesla maintenance plan.
In the event your car does not receive an OTA update, please call the Tesla customer support number.
Again, we only handle auto-collision related services. Please call the Tesla support number to be directed to their software customer support center.
Unfortunately we don’t provide recall services, please call Tesla customer support or the number found in the recall notice letter to find out more information.
Unfortunately new keys and key cards must be registered and programmed at Tesla service centers.
Yes. Although electric drive trains don’t need as much maintenance as it’s traditional gasoline counterpart, we still recommend a yearly maintenance to ensure everything is running smoothly.
No. Because we are Tesla certified and approved, we can service and or update any part without affecting any factory warranty or repair service plan.
Yes. We take pride in being one of the very few body shops in California that is able to service the original model roadster.