A: Visit our shop before you need it. First impressions count and during your first visit to the body shop, look around and see how our shop conducts business. Look for a neat, well-maintained facility. Look for certificates, decals, and placards that indicate advanced collision repair training by national organizations such as I-CAR. These indicate professionalism and a solid connection with the community. Ace Tech has all of these.
Q: How do I know if I have chosen the right Auto Body Shop?
Q: How do I know if I can trust your shop to repair my car with quality?
A: Come see what our shop is repairing and compare. See what other shop’s are working on in the repair bays and what’s parked out back. If you see few newer cars but notice a lot of beaters being worked on it is often an indication that the shop does “quick and dirty” repair jobs at lowball prices. Ace Tech makes high quality long lasting repairs. We even have a lifetime warranty on our repairs!*
Q: How do I know if you can fix my type of car?
A: Ask us about your vehicle. Ask the shop manager if they have a lot of experience repairing your make and model vehicle. Body shops often specialize on a particular type of vehicle or body repair. Ace Tech is certified in many brands of cars and our technicians have received direct training from the brands themselves like Lexus, BMW, and Audi.
Q: Is the lowest price the best option when choosing a body shop?
A: Price Isn’t Everything. In the collision repair business it is common for a different shop to give dramatically different repair prices for the same job. Choosing a shop simply by picking the one that offers the lowest price is not always the best policy. If you get a repair quote significantly cheaper from one shop, ask the estimator to explain why the quote is so inexpensive before you leave your vehicle.
Q: Do all shops carry the most top-of-the-line machinery?
A: Ask About Equipment. Performing a quality repair job on today’s vehicles requires the use of some pretty sophisticated equipment. Ask if the shop has a unibody frame repair machine and measuring equipment, MIG welders, a dust-free paint room, and personnel trained in the latest repair techniques. Ace Tech has the top-of-the-line machinery to repair your car.
Q: Are there any guarantees for repairs that are done?
A: Ask About Warranty. Professional, reputable repair shops will stand behind their repair work by offering a warranty. Usually this warranty is for a specific time – from 30 days to lifetime – and covers the labor, materials used and installation. The actual parts installed will be covered by the manufacturer’s warranty. Ace Tech has a lifetime warranty on repairs!* Ask us in person for more details.
Q: How do I know if the shop is really as good as they say they are?
A: Search or ask around. Search for shop’s reviews and ratings. If the shop has good reviews and ratings, it means that they get the job done in most professional way. Also ask friends and family or even your insurance agents or attorney for referral. Best resource for finding a good body shop is word of mouth. DRP (Direct Repair Programs) for major insurance companies is also good way to search. Agents normally refer to shops that they can trust. Ace Tech is the certified go-to auto shop referred by major insurance companies! We also have a great number of yelp reviews! Just come in and say hi! You will feel the difference. We will take care of you.
If you have any other questions, give us a call
